Returns & Refunds Policy

At Kyle Blain Art, I want you to be happy with your purchase. If there’s a problem with your order, please get in touch and I’ll do my best to help.

1. Returns and Exchanges

If you’ve changed your mind about a purchase, you have the right to cancel your order within 14 days of receiving it, in accordance with UK consumer protection legislation.

You then have a further 14 days to return the item. Items must be returned in their original condition, unused and suitably packaged to prevent damage during transit.

Please contact me before returning any item so I can provide the correct return instructions.

Unless an item is faulty or incorrectly supplied, the cost of return postage is the responsibility of the customer.

2. Refunds

Once your return has been received and inspected, I’ll contact you to confirm whether your refund has been approved.

Approved refunds will be issued using the original payment method within 14 days of receiving the returned goods or receiving evidence that they have been sent back, whichever happens first.

Original standard delivery costs will also be refunded where required by law.

3. Damaged or Faulty Items

Every effort is made to ensure artwork and products are packaged carefully. However, if your order arrives damaged, faulty or incorrect, please contact me as soon as possible.

Please include your order number and photographs of any damage where possible. I’ll work with you to arrange an appropriate replacement, repair or refund.

You will not be expected to cover return postage for faulty or incorrectly supplied items.

4. Original Artwork and Commissions

Original paintings and commissioned artwork are subject to the same statutory consumer rights as other purchases.

However, commissioned or personalised items made specifically to your requirements are generally exempt from the 14-day change-of-mind cancellation right.

This does not affect your rights if an item is faulty, damaged or not as described.

5. Contact

For any questions regarding returns, refunds or exchanges, please get in touch:

Email: Kyleblainart@gmail.com

Website: www.kyleblainart.com